At HotGrowth.Space, customer satisfaction is our priority. Please review our Returns and Refunds Policy to understand the conditions under which refunds or exchanges may be granted.
Digital Product Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds once a product key or download link has been issued. However, exceptions may apply under specific circumstances outlined below.
Eligibility for Refunds
We may provide refunds in the following cases:
- Defective or Non-Functional Product Key:
- If the product key you receive does not work after proper installation and troubleshooting.
- Incorrect Product Delivered:
- If you receive a product key or software version different from what you purchased.
- Duplicate Transactions:
- If you are charged multiple times for the same product.
Non-Refundable Cases
Refunds will not be granted if:
- You change your mind after purchase.
- You fail to meet system requirements for the software.
- You claim a product key is invalid after it has been successfully activated.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at [email protected]
- Provide proof of purchase (e.g., order confirmation, receipt).
- Include a detailed description of the issue, along with screenshots or documentation if applicable.
Our team will review your request and respond within 3 business days. If your request is approved, the refund will be processed to your original payment method.
Contact Us
For any questions or concerns about this policy, feel free to reach out to us at:
Email: [email protected]